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Taker1girl
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Cannot access message forums ( 16:21:21 MonJan 16 2012 )

Board Plan: Fixed

I cannot access any message forums within this page. I can log in and use user cp and see member lists, but cannot access the forums very upset

Board URL: http://bb.bbboy.net/dwodungeon?rand=711.188614236167

  
BbAdmin
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Re: Cannot access message forums ( 13:51:13 WedJan 18 2012 )

Hi Taker1girl,

I don't see any issue with the board and could access the forums without any problem. What browser are you using and what happens, what error message do you get when you try to access that community's forums?

  
lobsterj
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Re: Cannot access message forums ( 09:30:24 SatJan 21 2012 )

this is what I JUST posted about here:
http://bb.bbboy.net/support-viewthread?forum=1&thread=5798

  
BbAdmin
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Re: Cannot access message forums ( 15:20:13 SatJan 21 2012 )

We're unable to duplicate this issue yet, we need more details, like what the error message is that they are getting when they try to post. :smile:

  
lobsterj
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Re: Cannot access message forums ( 16:53:00 SatJan 21 2012 )

thanks for your help
Im sorry ..she forgets her password and when I tell her I dont have access to it, instead of hitting lost password, she creates another account ....she got in using an old user name. Im not even sure how she got back in. Ill go to my thread and add user resolved on her own :smile:


  
BbAdmin
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Re: Cannot access message forums ( 17:42:43 SatJan 21 2012 )

No problem, glad it's taken care of now. :biggrin: Thanks for letting us know it's okay now. :smile:

  
Taker1girl
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Re: Cannot access message forums ( 18:49:35 FriOct 26 2012 )

Board Plan: Fixed

I cannot see my forums when get onto main page, it's just the pics, and backgrounds, and a message saying donations or something. i have always been able to access everything at the site...what's up?? I have cleared out my cache, cookies, temp files, you name it nothing works...

Board URL: http://bb.bbboy.net/dwodungeon?rand=8962.26449052591

  
lobsterj
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Re: Cannot access message forums ( 03:39:50 SatOct 27 2012 )

yeah again I cant recreate sis I can see it fine...which windows version and which browser

  
Taker1girl
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Re: Cannot access message forums ( 15:03:53 SatOct 27 2012 )

Windows xp I think I never use it though, and I use firefox mostly

  
BbAdmin
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Re: Cannot access message forums ( 21:50:13 SatOct 27 2012 )

Huh, it says you haven't been online since April Taker1girl...I am able to access the forums and all. I am going to test your account. If I am still unable to reproduce this I would suggest trying another browser...

  
BbAdmin
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Re: Cannot access message forums ( 21:54:10 SatOct 27 2012 )

Well I did see what you saw, I am getting with BbBoy so maybe he can locate where the trouble is. I don't understand it from what I've checked, so let's see what he has to say. :smile:

  
BbAdmin
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Re: Cannot access message forums ( 22:50:29 SatOct 27 2012 )

Based on the info I collected, I figured you'd be happiest with your old account back, I updated its email for you and have resent the password. If you need anything else please let me know and I hope this solution works for you Takers1girl. :smile:

  
Taker1girl
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Re: Cannot access message forums ( 21:35:09 SunOct 28 2012 )

I am still having problems. I use Firefox as browser, and I also have used Internet Explorer, neither one works. It was working perfectly fine at that time on both browsers. Just because I have not been there in awhile it should still be working, please try and get a resolution to this, thank you very much

  
BbAdmin
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Re: Cannot access message forums ( 12:05:45 TueOct 30 2012 )

The forums have their permissions set so only admins see them so I would get in touch with this board's admins and let them know so they can change that assuming they want to change it. We won't be doing it unless they ask us to. BbBoy was able to find the reason you're unable to see the forums, but we won't be changing each forum's permissions Taker1girl, so there is no problem with your account, and it is working properly. :smile:

  
takersvixen
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Re: Cannot access message forums ( 20:51:43 TueOct 30 2012 )

can someone direct me to where I can change this? (Im lost) I signed into my (non admin) member name and can see everything I can see as admin, this is why I assumed it was a setting on her account.

  
lobsterj
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Re: Cannot access message forums ( 20:53:50 TueOct 30 2012 )

soo sorry I was stillo logged into (non admin) account :ohwell:

  
lobsterj
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Re: Cannot access message forums ( 20:57:50 TueOct 30 2012 )

if you (or bbboy) can change then go ahead, Im not sure where I need to change, (Im guessing it has to be her user account) since noone else is having a problem? but right now I cant even find that option (Im sorry Im tired from Hurricane Sandy mess here in NJ)
I appreciate any help you can give her to get her back to posting :smile:

  
BbAdmin
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Re: Cannot access message forums ( 23:25:47 TueOct 30 2012 )



I have altered the settings so now all the forums meant to be seen should be. Let me know if I can be of any further assistance to either of you. I hope you're doing well and staying safe during this storm lobsterj. Take care and let me know if you need anything. :smile:

  
huezang
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Re: Cannot access message forums ( 10:59:41 SunDec 14 2014 )

I have examine your post but I think there should be more comments about the topic that has been originally started so that the pool of thoughts can be acquired. Hope you understand. Regards.

  

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