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Nickdisk
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Paid boards on Frost reverting back to free ( 23:18:56 FriApr 2 2004 )

Board URL: Frost

We are aware that there is a problem with paid boards on Frost reverting back to the free plan. If you are experiencing this, please leave a link to your board here. Thank you :smile:

  
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Re: Paid boards on Frost reverting back to free ( 00:07:54 SatApr 3 2004 )

I did yesterday, but put in a payment to get the ads off, even though there should have been sufficient funds remaining to cover the month of April
http://frost.bbboy.net/bebopboard

  
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Re: Paid boards on Frost reverting back to free ( 01:25:29 SatApr 3 2004 )

I am starting a list of questions about your boards that only you the willing admins can help me answer. If you who have had this happen more then twice, something is definitely happening and together we can find out what it is. Use the whisper code to answer things for us and if you have any special scripting or something let us know that too. :smile:

1) Did you have us rename your board's ID/URL for you. Not the same thing as if you had a domain name hosted with us. This would have been to rename the last part of your board's URL what we call its ID. If we did can you please list the old ID(s) for me to look at. :smile:

2) Did you upgrade yourself-if so what method of payment was used and did you ever change board plans? Going from Variable to Fixed or vice versa?

3) Do you have posting by email enabled? Or frequent use of the Bulk email, PM or Newsletter features? Do you have user donations enabled?

4) If you can think of anything that might be part of the missing picture for us-something that can be a factor to help reproduce this problem so we can release a patch in a mini-release.

Thank you all for your understanding and help with not just this problem, but all the trouble it takes to make a detailed tech inquiry or bug report. :thumb:

  
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Re: Paid boards on Frost reverting back to free ( 03:53:28 SatApr 3 2004 )


  
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Re: Paid boards on Frost reverting back to free ( 18:24:17 SatApr 3 2004 )

http://frost.bbboy.net/cfs

We are free again.

  
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Re: Paid boards on Frost reverting back to free ( 02:55:50 SunApr 4 2004 )


  
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Re: Paid boards on Frost reverting back to free ( 21:45:23 MonApr 5 2004 )

Ok I got these two fixed for you so anyone else please leave the information asked for above and we will see if there is anything that might tell us what is causing this to happen. Thank you all for posting the answers in whispers-any other admins with a board reverting just let us know and I will gladly fix it for you. :smile:

  
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Re: Paid boards on Frost reverting back to free ( 14:12:39 SunMay 2 2004 )

Board URL: http://frost.bbboy.net/womenlivingforjesus

Women Living For Jesus


  
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Re: Paid boards on Frost reverting back to free ( 12:48:50 WedNov 10 2004 )

Board URL: http://frost.bbboy.net/dusted

We have had pop ups for a longer time now, but i figured it was some temporery glitch so i didnt report until now. In our case the answer is no to all the questions that BbAdmin posted, so not much help. :ohwell:

Heidi :spinsmile:

  
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Re: Paid boards on Frost reverting back to free ( 02:02:30 ThuFeb 3 2005 )

http://frost.bbboy.net/sanctus

Looks like we are free again. =(

  
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Re: Paid boards on Frost reverting back to free ( 22:08:52 ThuFeb 3 2005 )

BbBoy has upgraded your board again for you, Rubix63 :smile:

  
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Re: Paid boards on Frost reverting back to free ( 08:16:05 FriJul 1 2005 )

http://frost.bbboy.net/dusted

Quote:

2) Did you upgrade yourself-if so what method of payment was used and did you ever change board plans? Going from Variable to Fixed or vice versa?


I tried to do that a month ago so we could get rid off pop ups, but nothing happend. The only thing i did was click once on the switch to variable button in Admin center.

  
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Re: Paid boards on Frost reverting back to free ( 16:32:13 FriJul 1 2005 )

ok everything seams to be working again now, so thanks whatever you did.

  
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Re: Paid boards on Frost reverting back to free ( 10:14:49 TueFeb 21 2006 )

Board URL: http://frost.bbboy.net/dusted

Quote:

Thanks for your order. Unfortunatly, your order could not be set up automatically. It has been sent to one of our techs for review, and they will get back to you shortly. Sorry for the inconvenience.


We reverted back to free again, i tried updating it but i got this message. Could somebody upgrade the board again please. :smile:

Heidi

  
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Re: Paid boards on Frost reverting back to free ( 10:33:13 TueFeb 21 2006 )

thanks to whoever fixed it! :yourock:

  
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Re: Paid boards on Frost reverting back to free ( 13:11:26 TueFeb 21 2006 )

BbBoy was the one to sort that out for you this morning devilspawn. I passed on your message above to let him know how much you appreciated the quick action. If you need anything else just let us know. :smile:

  
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Re: Paid boards on Frost reverting back to free ( 19:21:06 TueApr 11 2006 )

Board URL: http://frost.bbboy.net/dusted

our board reverted back to free again, i would be greatful if somebody could fix it again.

http://frost.bbboy.net/dusted

Heidi

  
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Re: Paid boards on Frost reverting back to free ( 05:02:47 WedApr 12 2006 )

Now we have evil pop ups too, help :sad:

  
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Re: Paid boards on Frost reverting back to free ( 00:19:12 ThuApr 13 2006 )

You should be all set now. Not sure why this happened again, but you should be all back to normal now. :smile:

  
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Re: Paid boards on Frost reverting back to free ( 05:36:47 ThuApr 13 2006 )

We are fine now, thank you so much. wery happy with the service :smile: :smile:

  

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