I stumbled across Best Boards quite by accident in June 2002 after having problems with some other board systems. From the description I thought it was too good to be true and that there must be some other type of catch that I was missing, but I went with a punt and I have to say that Best Boards have far exceeded my expectations of how a message board system should be set up and run.
Even with starting off on the free plan I found it to be a great start and with a more or less set pricing structure, I felt more confident about how things would turn out.
The system is excellent, the support people are excellent - not only in quality of response but also speed, and I have yet to fault the system in any way. In my opinion Best Boards is definitely the way, and we're here to permanently stay!