why did my board revert to a free board
http://bb.bbboy.net/support-viewthread?forum=1&thread=4871
Powered By BbBoard - http://bb.bbboy.net

jlg
13:38:40 Mon
Feb 2 2004
why did my board revert to a free board
I am fairly certain I had at least $10-15 of credit left (if not more) as I checked it just last week-- but since it's reverted to a free board, that's no longer available (check bandwith/usage, credit remaining). I definitely don't want a free board with the ads.

Have your monthly prices increased? The only notice I remember receiving is one for the version that's available for servers.

Please HELP!

Janie

debbiesbooks
13:42:16 Mon
Feb 2 2004
Re: why did my board revert to a free board
The same thing happened to our board too! And I just sent them $10.00!!!!

Mamalanie
14:31:35 Mon
Feb 2 2004
Re: why did my board revert to a free board
Same with our board! http://frost.bbboy.net/housewifehaven

Genie_
14:36:16 Mon
Feb 2 2004
Re: why did my board revert to a free board
Thanks for reporting this ya'll. :smile: BbAdmin will be able to check this out and set things right when she comes on.

debbiesbooks, if you will...leave your board link here please and that will help this get resolved faster. :smile:

debbiesbooks
14:57:29 Mon
Feb 2 2004
Re: why did my board revert to a free board
Actually I posted first before this thread regarding the problem on the thread titled "What happened to our board!" But our link is http://frost.bbboy.net/ffo

dsbaby
14:58:12 Mon
Feb 2 2004
Re: why did my board revert to a free board
the same thing happened to my board and i know i still had atleast another month paid for

http://emerald.bbboy.net/thefreebiepen

The_Mage
15:05:52 Mon
Feb 2 2004
Re: why did my board revert to a free board
Same thing here. I paid $15.00 on 1/7/04. Link:

http://frost.bbboy.net/dreamcatchers

BbAdmin
15:31:09 Mon
Feb 2 2004
Re: why did my board revert to a free board
What plans were your boards on? :smile: BbBoy has fixed all of those listed here but I want to make sure the plans are set right for you, so if you can reply letting us know if your board was Fixed or Variable we'll make sure you're set up on the plan you should be on. :smile:

debbiesbooks
15:47:40 Mon
Feb 2 2004
Re: why did my board revert to a free board
My board is a fixed rate plan.

jlg
15:49:41 Mon
Feb 2 2004
Re: why did my board revert to a free board
Mine's the fixed rate plan also. I would pay $2.50 a month.

Janie

Shessar
15:53:22 Mon
Feb 2 2004
Re: why did my board revert to a free board
I'm seeing the reversion to a free board too. Was on the variable plan. I'm not certain how much credit I had left, but I think it was enough to take ua us few more months.

Thanks!

BbAdmin
16:00:50 Mon
Feb 2 2004
Re: why did my board revert to a free board
Ok all but Shessar's are fixed (as in no longer appearing with a banner) so BbBoy will get this fixed for you Shessar as soon as he is back online. :wink: We're not sure exactly why this happens but hopefully we can find the reason soon. I apologize for the inconvience and appreciate everyone's reporting of this so we can get your boards back on the right plans. :smile:

dsbaby
16:04:11 Mon
Feb 2 2004
Re: why did my board revert to a free board
mine was fixed thank you all so much

BbAdmin
16:07:11 Mon
Feb 2 2004
Re: why did my board revert to a free board
You're very welcome dsbaby. I'm sorry it happened and that we're having trouble tracking down the reason this happens, but if it does again with the new month in March please let us know and we can take care of it for you. :smile:

jlg
16:15:28 Mon
Feb 2 2004
Re: why did my board revert to a free board
Yes thank you! Mine is fine now too. You guys are the greatest! I always appreciate the fast response time when there are issues like this.

Thanks again,
Janie G.

BbAdmin
16:31:50 Mon
Feb 2 2004
Re: why did my board revert to a free board
You're very welcome Janie, thank you for letting us know when you discovered your board reverted. This isn't something we've been able to track down as to why it happens, but it's easy to fix and make the board paid again. :smile:

The_Mage
17:45:25 Mon
Feb 2 2004
Re: why did my board revert to a free board
Mine's fixed too! Thank you!

just1meFL
18:39:22 Mon
Feb 2 2004
Re: why did my board revert to a free board
Ours was not credited yet.

Mark_M
18:42:29 Mon
Feb 2 2004
Re: why did my board revert to a free board
could ye look into our board too please?
our credit is missing as well

http://emerald.bbboy.net/thunderpants

cheers

Pamster
19:35:58 Mon
Feb 2 2004
Re: why did my board revert to a free board
Hi Mark M,

do you know if the board was Variable or Fixed as in did it get any pop ups? If it got Two Per IP# then it is Fixed. BbBoy is looking into this for you right now. :smile:

junglegirljlt
00:33:16 Tue
Feb 3 2004
Re: why did my board revert to a free board
Thunderpants board has been fixed it looks like. Thanks, Pamster!

Pamster
02:19:50 Tue
Feb 3 2004
Re: why did my board revert to a free board
Thanks junglegirljlt. :wink: Glad BbBoy got it squared away. That should be all the ones reported today. :smile:

Mamalanie
02:30:15 Tue
Feb 3 2004
Re: why did my board revert to a free board
Quote: Mamalanie at 14:31:35 Mon Feb 2 2004

Same with our board! http://frost.bbboy.net/housewifehaven


Nope, sorry, I think ours has been overlooked. Still having popups and banner ads. We were on the variable plan, I believe

Pamster
02:43:16 Tue
Feb 3 2004
Re: why did my board revert to a free board
Thanks for bringing it up Mamalanie. I am going to go in myself and manually upgrade you back to Variable and if it reverts in the morning let us know and BbBoy will be on and can take care of it. It seems that when I do it manually it reverts the morning after. So let us know if it reverts and we'll take care of it. :smile:

Mark_M
06:29:02 Tue
Feb 3 2004
Re: why did my board revert to a free board
Thank You kindly Pamster,
it is fixed now.

sorry I never got back to ye,
I was snoring ma head off.

BbAdmin
13:07:34 Tue
Feb 3 2004
Re: why did my board revert to a free board
No problem Mark. :wink: I think we got everyone taken care that reported so far. :smile:

Mamalanie
14:23:49 Tue
Feb 3 2004
Re: why did my board revert to a free board
Thanks so much. It's working great now!

sashagirl
18:05:51 Tue
Feb 3 2004
Re: why did my board revert to a free board
Same thing happened to me... I sent $20 in Jan. (the 7th, I believe) Fixed plan. Please fix. Thank you!

sashagirl
18:07:42 Tue
Feb 3 2004
Re: why did my board revert to a free board
So sorry, the link for the post above.

http://denim.bbboy.net/maniacdoglovers

Alaskanmommy
18:08:54 Tue
Feb 3 2004
Re: why did my board revert to a free board
I just payed my 30 dollars 2 weeks ago and now it is saying I didn't pay please help me
http://emerald.bbboy.net/thefamilycircle


BbAdmin
00:37:49 Wed
Feb 4 2004
Re: why did my board revert to a free board
I am manually fixing both of your boards-if this one: thefamilycircle needed to be on the Fixed Plan instead of the Variable one please let me know so when BbBoy is on in the morning he can set it right. :smile:

For both boards you will see it revert in the morning since only BbBoy can fix the trouble-I can only upgrade it manually and in these cases it doesn't stick, so we will be sure to get this resolved for you both. :wink: Thank you for reporting it to us. If anyone else's board's reverted to free and should be on a paid plan please leave the URL and the plan you should be set up on and we will take care of it for you. :smile:

Alaskanmommy
04:32:53 Wed
Feb 4 2004
Re: why did my board revert to a free board
it was the fixed plan



why did my board revert to a free board
http://bb.bbboy.net/support-viewthread?forum=1&thread=4871
Powered By BbBoard - http://bb.bbboy.net