Trying to enable our first new member
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Mlady_Paladin
13:37:32 Thu
May 6 2004
Trying to enable our first new member
I am a newish admin on a private board & am trying to help a new member gain entrance to our board. This is her email to me:

"I think I got in- it says "Welcome, Jami's Sis" - but I don't know what to do or where to go- it doesn't say Dream Catchers anywhere, and there are no familiar user names anywhere. It says "Bb Support Forums": Whos Online, Stats, Search, Lost Password, etc..... Am I in the right place??? I don't know where to go or what to do..."

It sounds to me like she got a user name & password to best boards in general & not our board specifically. Please help!

Thanks

SugarBearS
13:44:37 Thu
May 6 2004
Re: Trying to enable our first new member
That's what she did Mlady :smile:

Send her a link to the dreamcatchers board, and see if she makes it that way :smile:

Mlady_Paladin
13:45:58 Thu
May 6 2004
Re: Trying to enable our first new member
Sugar, I just got an email asking for me to accept you & I did. I never got that email for our new member.

SugarBearS
13:49:58 Thu
May 6 2004
Re: Trying to enable our first new member
Did you put the board on member screening before or after she signed up?

Is she in your memberlist on your board? Maybe she has been there before but since the member screening is up she is unable to get in?

I was a member there once also, and had to request approval.. Am thinking you went through the memberlist and got rid of inactive members?


SugarBearS
13:53:11 Thu
May 6 2004
Re: Trying to enable our first new member
I don't see her in the member's list.. And I think I am thinking of a diff board, cause this one is totally different :wink:



Mlady_Paladin
13:53:55 Thu
May 6 2004
Re: Trying to enable our first new member
We have board screening since the get-go. She is not on our member list, but you are now.

SugarBearS
13:57:24 Thu
May 6 2004
Re: Trying to enable our first new member
Was she a member before now? You may need to walk her through on how to request approval to enter..

Send her the address to your board and tell her she needs to be logged in.. Once she gets to that web addy she will then click on request approval! Then all she has to do is wait for you to accept her.. :smile:

Mlady_Paladin
13:58:56 Thu
May 6 2004
Re: Trying to enable our first new member
Nope, she is a totally new member. Okay, will do.

SugarBearS
14:01:43 Thu
May 6 2004
Re: Trying to enable our first new member
:smile:

Mlady_Paladin
13:04:35 Fri
May 7 2004
Re: Trying to enable our first new member
We still can't get our new member in. Here are her latest emails:

I'm getting farther with that link, but can't get in yet. I log in on the Bb screen & it tells me that I am registered and logged in, then I click on "Request Approval" , then I see the Dream Catchers screen & it tells me that I must be registered and logged in and it automatically takes me back to the Bb screen & it says that I am logged in- says "Welcome Jami's Sis". I'll keep trying... Any others ideas?

Ya' right it's a snap!!! I did get to the point that I clicked on Request Approval, and when it said it when taking me to a registration form, I got sent back to that first Bb screen.

She has lost me. M'lady

Mlady_Paladin
13:17:51 Fri
May 7 2004
Re: Trying to enable our first new member
Please spell everything out for me in the simplest terms. Thanks, M'lady

Mlady_Paladin
21:11:35 Fri
May 7 2004
Re: Trying to enable our first new member
Another of our members suggested that the prospective member clear her cookies & cache. It seems to have helped. We did finally receive an email that the new member was requesting approval. She has been added to our member list & we are just waiting for her to make an appearance & post.

SugarBearS
04:52:25 Sat
May 8 2004
Re: Trying to enable our first new member
I am glad you have everything fixed Mlady! :smile:



Trying to enable our first new member
http://bb.bbboy.net/support-viewthread?forum=1&thread=5145
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