Some Users cannot log in!
http://bb.bbboy.net/support-viewthread?forum=1&thread=5333
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zenjoe
21:45:57 Tue
Sep 21 2004
Some Users cannot log in!
Some of my users are complaining that they cannot log in.

They have tried everything in the "problems logging on" thread.

They have waited to log on, usually days between attempts.

They had tried from multiple computers.

They have the email with their password, so case sensitivity is not the problem

They get a "username doesn't exist" message.

What could this be? I have other users that have no problems.

http://frost.bbboy.net/vwengineconversions

zenjoe
21:48:13 Tue
Sep 21 2004
Re: Some Users cannot log in!
They have also made sure that the date and time have been checked.

What else could this log in problem be caused by?

BbAdmin
22:02:51 Tue
Sep 21 2004
Re: Some Users cannot log in!
Hi zenjoe,

Do you have the dynamic registration feature enabled? It might be a problem on our end, I will have to do some testing and see if that is the problem, until then if you can give me (whispering is fine) a example name or email used I can look in the database to see if the name was registered successfully or not.

BbAdmin
22:08:56 Tue
Sep 21 2004
Re: Some Users cannot log in!
The dynamic registration feature is working properly on frost, so something else must be happening. If you can get names and emails for the people having trouble I can look into this for you. :smile:



Some Users cannot log in!
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