paid board reverted to free board
http://bb.bbboy.net/support-viewthread?forum=1&thread=5429
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jlg
16:00:16 Wed
Jan 5 2005
paid board reverted to free board
Last month, my board reverted to a free board. I was able to pay some and get it back to a paid board and a couple of my users donated money in order to keep it going. There was at least 30+ dollars in the account, enough to keep it paid for 1 year based on my usual bandwidth. Well, now it's back to a board with ads, and I can't access the credit, etc., I emailed support with no response. Can you please help me with this? It's pretty frustrating when users who donated now probably wonder what happened to their money.

Janie

Nickdisk
21:51:11 Wed
Jan 5 2005
Re: paid board reverted to free board
Hi jlg :smile:

Please see this thread :smile:

jlg
15:14:38 Thu
Jan 6 2005
Re: paid board reverted to free board
I did just now. I didn't originally because it's such a long thread now I was afraid of it getting buried. I hope this gets resolved soon. As I mentioned above, those of my board users who donated probably wonder where their money went. And I don't really understand why this would occur. When I reverted to a free board before it was because i hadn't noticed that my credit had run out. This was entirely different.

Janie

jlg
03:34:27 Mon
Jan 10 2005
Re: paid board reverted to free board
Is there any chance that I'm going to get any help at all on this? This is extremely frustrating. We PAID MONEY to continue the paid board and it has reverted to a free board!!!! There was over $30 in the account . WHAT HAPPENED TO IT???? When is someone going to respond to this! It's been a week plus several posts plus an email to support. What's going on???

Janie

Nickdisk
01:09:53 Tue
Jan 11 2005
Re: paid board reverted to free board
Hi jlg :smile:

Sorry for the wait, your board should be upgraded again now :smile:

jlg
14:24:31 Tue
Jan 11 2005
Re: paid board reverted to free board
Thanks much. It is back to normal.

Janie



paid board reverted to free board
http://bb.bbboy.net/support-viewthread?forum=1&thread=5429
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