since the FROST maintenance today/things missing
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lakemich
17:49:22 Tue
Apr 19 2005
since the FROST maintenance today/things missing
Board is back up now, but the newest member, total members isn't showing. I think that's all that I'm noticing right now.

thanks!

BbBoy
18:14:35 Tue
Apr 19 2005
Re: since the FROST maintenance today/things missing
Hi lakemich,

They have been disabled temporarily, as the current way they work is very heavy on the server load (on one of the last maintenance sessions, they "blew"). They should be re-appearing shortly - probably later on today. :smile:

lakemich
11:48:27 Wed
Apr 20 2005
Re: since the FROST maintenance today/things missing
thanks!

Chatelaine_dOr
18:53:26 Wed
Apr 20 2005
Re: since the FROST maintenance today/things missing
Is the swap/logout staying as it is now? The drop down menu was definitely better--will it be changing back to that? Thanks!

Nickdisk
02:57:48 Thu
Apr 21 2005
Re: since the FROST maintenance today/things missing
Hi Chatelaine_dOr :smile:

The Username Swapping feature at the top of the board is staying how it is at the moment :smile:

Chatelaine_dOr
03:12:53 Thu
Apr 21 2005
Re: since the FROST maintenance today/things missing
Why the change? (Just for curiosity's sake.) Thanks very much!

livingforjesus
21:31:30 Thu
Apr 21 2005
Re: since the FROST maintenance today/things missing
The changes have effected us as well... but we love you guys.

Chatelaine_dOr
22:12:54 Thu
Apr 21 2005
Re: since the FROST maintenance today/things missing
It's much less convenient. Especially when you're posting, because the drop down menu isn't right there anymore--and it doesn't even say who you're signed in as! You have to scroll up and look.

I love these boards a lot, and have been on for over 2 years, and you guys have been great with customer service, but it seems like this last maintenance just lowered the convenience level of the boards, which I'm a bit concerned about. I mean, usually you expect more services (which we've been told we're not getting anymore if we choose to remain on frost at our current rates), but at least I would expect the boards to remain at the same level. I never expected a reduction in convenience, especially when I'm paying for more than the technical bandwidth I use (since I use less than the monthly minumum).

Nickdisk
02:55:06 Fri
Apr 22 2005
Re: since the FROST maintenance today/things missing
Hi Chatelaine_dOr :smile: livingforjesus :smile:

I'm afraid we had to change the style of the 'Username Swapping' feature as the old style started to use up too much CPU resources, as the pull down menu had to be displayed on every page. It sometimes added up to 10 seconds onto the time you spent waiting for the page to load :smile:

Chatelaine_dOr
05:31:26 Fri
Apr 22 2005
Re: since the FROST maintenance today/things missing
Are there going to be more changes like this happening, that somewhat lower the quality of the boards? I'm curious as a larger picture type thing. I'm aware you all are stopping giving us new and better stuff, but I did not expect it to get worse.

Chatelaine_dOr
16:22:53 Fri
Apr 22 2005
Re: since the FROST maintenance today/things missing
In addition, now we cannot even change usernames for a single post! That was certainly one of the features we have enjoyed with swapping usernames for a long time.

I noticed no long delay with loading the dropdown menues, and would really much rather prefer the supposed wait over what there is now.

I am extremely disappointed with this maintenance. Also, I received a high traffic message for the first time in well over a year. In addition, some of my board's members (but not all) can no longer see the smilies. Honestly, this maintenance seems to have caused many problems and has definitely lowered the quality of the boards, and the problem it supposedly solved was nonexistant to me.

I have absolutely loved these boards for a long time, and accepted that we would be getting no improvements, even though that was the situation when I signed up, but this is extraordinarily disappointing. I never expected a significant lowering of service quality--and to have it framed as an "improvement." I would doubt there are many out there who think it is one.

Nickdisk
03:33:19 Sat
Apr 23 2005
Re: since the FROST maintenance today/things missing
Hi Chatelaine_dOr,

I'm not positive, but i dont think we're currently planning on making any more changes. If we do make any more changes though, we'll try and make them as small as possible.

I wouldn't look at the changes we've made so far as lowering the quality of our network, the changes we made were necessary to keep our network running as smoothly as possible, and the features we've made changes to are still available to use, so we haven't taken any features away from our users, you still have the option to switch screennames while you are making a post, it just takes one extra click :smile:

Quote: Chatelaine_dOr

In addition, some of my board's members (but not all) can no longer see the smilies

If your boards emoticons are hosted in your boards File Hosting area, have you updated them to reflect your boards new URL (bb.bbboy.net instead of frost.bbboy.net)? :smile:

Chatelaine_dOr
04:02:18 Sat
Apr 23 2005
Re: since the FROST maintenance today/things missing
Actually, then I think it is malfunctioning on my board (the single-post name swap). When I click the "swap" link that is just above the posting area (not the main one on the top bar), it signs me out and into the other name, and refreshes the screen to the main board page. Thus, it is not allowing me to switch for one post only, which is inconvenient.

Also, it would be nice if your current username could at least be displayed next to the swap button when you are replying, as it is listed on the top bar. All it says now is Username: swap (on the post screen).

I don't think my smilies are hosted in my file hosting area--I use only the bboard emoticons. And many members can see them. It's very strange.

Thank you for getting back to me. It is hard to look at them as improvements when nothing was wrong at all on my board before, and now it is much less convenient, so...

However, I would really appreciate it if someone could look into the posting screen issue, because it is not how you described it--it is not allowing me to switch just for one post. Thanks!

RachelA
09:32:51 Sat
Apr 23 2005
Re: since the FROST maintenance today/things missing
Quote: lakemich at 17:49:22 Tue Apr 19 2005

Board is back up now, but the newest member, total members isn't showing. I think that's all that I'm noticing right now.

thanks!


This information is still missing from my board, should it have returned by now...

URL: http://frost.bbboy.net/jamiedravensite

Cecile_Rochefort
11:52:34 Sat
Apr 23 2005
Re: since the FROST maintenance today/things missing
As one of the unfortunate members d'Or was talking about (she's great, isn't she?) with no smilies/emoticons, I would also say that I can't see most of the ones on these boards, as well as the ones on the site. This isn't isolated to the computer I use (which has recently been debugged), for I even used a friend's and the same thing happened. But I would say that some (such as :smile: and :wink:smile: weren't working before the maintenance, but now all have been replaced by ugly red crosses.

I would also say (correct me if I'm wrong, dear Chatelaine) that the newest members, total members still isn't up on L'Epoque d'Or.

Thanks!

Nickdisk
04:18:22 Sun
Apr 24 2005
Re: since the FROST maintenance today/things missing
Ahh, i should of been more specific, i'm afraid it's no longer currently possible to change your username for a single post, but you can quickly switch usernames to make your post, then quickly switch back :smile:

I'll ask BbBoy if its possible to display the current username your logged into in the New Thread/Add Reply screens :smile:

Thats strange about emoticons not loading on your board, it might be that you need to update them to reflect your boards new URL (bb.bbboy.net instead of frost.bbboy.net), i'll let BbBoy know that your having a problem with the emoticons on your board though :smile:

Hi RachelA :smile: I'll let BbBoy know that the Newest Member & Total Members features aren't showing up on your board yet :smile:

Hi Cecile_Rochefort :smile: Welcome to the BbSupport Forums :smile: Thats very strange that some of the BbSupport Forums emoticons aren't loading for you either.. do you have a firewall installed? :smile: I'll let BbBoy know that the Newest Member & Total Members features aren't showing up on Chatelaine_dOr's board as well :smile:

Chatelaine_dOr
04:46:42 Sun
Apr 24 2005
Re: since the FROST maintenance today/things missing
That's a shame. It was a good feature. I do have a related question, though--on this board, I just swapped usernames to reply, and it kept me in this thread. On my board, when I swap usernames, it bumps me back to the main board page. Perhaps that is not supposed to happen?

Thanks for checking on the emoticons--I can see them,, but as you've heard from Cecile, a very few people can't. (I think there are only 2 of them.) Also, she is correct that the newest member feature isn't working anymore.

Also, it would be fantastic if the username you're currently signed in on could show up when in the reply screen. Thanks for asking about that--I really appreciate it!

Thank you for dealing with all of this overall. I am still very disappointed with the changes, because they're messier and much less convenient (and somehow we were able to live with the previous system for years with no incovenince to us whatsoever), and yet we are still being charged the same.

But, at least there are nice people dealing with us about them. :smile:

Genie_
14:12:59 Sun
Apr 24 2005
Re: since the FROST maintenance today/things missing
Just a quick note while it's being looked into. :smile: Newest members and member totals haven't been showing on our board either for some time and I'm not on Frost. Our board's url is http://bb.bbboy.net/cuckooznest

Just thought I'd mention it....I can live without it, but was curious too when it disappeared and if that would be back. About the swapping...I understand why it's been done and can live with it too, but have to say I liked the drop down menu better myself. :smile:

Momsheri
16:19:49 Sun
Apr 24 2005
Re: since the FROST maintenance today/things missing
re: the name swapping, Chatelaine_dOr, it may work here at support for you because this forum is set up to allow guests, where your forum may not. Which would be why it bumps you out of the forum and back to the main page.

Are all of these new changes going to happen to all of the servers?

Chatelaine_dOr
16:53:43 Sun
Apr 24 2005
Re: since the FROST maintenance today/things missing
Ah, thanks--that would likely be the reason, as mine does not allow guests.

I would be interested in the answer to your question, too, because if it isn't going to happen to all of the servers I'd really like to be moved to a different one.

Nickdisk
03:59:59 Mon
Apr 25 2005
Re: since the FROST maintenance today/things missing
I've just asked BbBoy, and he says the Newest Member & Total Members features will re-appear as soon as your boards newest members get added to your boards member lists :smile:

I've asked BbBoy if its possible to display the current username your logged into in the New Thread/Add Reply screens, and he said he thinks its a good idea :smile:

The changes have effected boards previously on the denim, emerald and frost BbServers, i'll ask BbBoy if the changes will be happening to boards on the azure BbServer as well :smile:

Chatelaine_dOr
04:44:37 Tue
Apr 26 2005
Re: since the FROST maintenance today/things missing
I just added a new person, and the newest member still didn't come up...

Laurel_Ng
12:49:59 Tue
Apr 26 2005
Re: since the FROST maintenance today/things missing
Just to let you know that a new member has been added to our board also and the newest members and member count doesn't show up either.

Thank you for checking this out in advance :smile:

Nickdisk
02:31:40 Wed
Apr 27 2005
Re: since the FROST maintenance today/things missing
Ahh, i'll let BbBoy know :smile: thanks for reporting it :smile:

lakemich
21:54:51 Tue
May 10 2005
Re: since the FROST maintenance today/things missing
We still don't have this back on the board. Whether a new member joined I'm not sure, but it doesn't show the total members either.

Nickdisk
03:23:28 Thu
May 12 2005
Re: since the FROST maintenance today/things missing
Hi lakemich :smile:

I'll let BbBoy know, thanks for reporting it :smile:


Chatelaine_dOr
20:05:10 Wed
May 25 2005
Re: since the FROST maintenance today/things missing
We still don't have the newest member, etc, showing....

Also, any word on showing the surrent user name on the post/reply screen? Thanks!

Nickdisk
01:40:52 Thu
May 26 2005
Re: since the FROST maintenance today/things missing
BbBoy is still looking into whats causing the bugs :smile:

I'm afraid theres no word on a members current username appearing on the post/reply screens yet.

Zherog
03:04:46 Wed
Jun 15 2005
Re: since the FROST maintenance today/things missing
We're on Azure, and our "Newest Member" also just disappeared. While it's not a critical issue, of course, it's a nice little thing to have. It helps new people feel welcomed to our little community.

Any word on when this bug might get corrected?

Nickdisk
03:57:28 Wed
Jun 15 2005
Re: since the FROST maintenance today/things missing
Hi Zherog :smile:

The Newest Member feature should re-appear as soon as a new member joins your board :smile:

Zherog
14:14:28 Wed
Jun 15 2005
Re: since the FROST maintenance today/things missing
Quote: Nickdisk at 03:57:28 Wed Jun 15 2005

Hi Zherog :smile:

The Newest Member feature should re-appear as soon as a new member joins your board :smile:


Hi Nick. I'm going to submit that your above statement is incorrect. I created a new account on our board and made a post with that account - yet this feature did not return.

Maj
17:45:37 Wed
Jun 15 2005
Re: since the FROST maintenance today/things missing
Hi. I'm Zherog's Admin. I figured that perhaps in the shuffle, the board preferences somehow were deselected, so I tried to reinstate the Newest Member thing by clicking the box in preferences that says Add "Newest Member" To Infobar?.

I've tried eight times now to save my changes, and every time, the boards time me out after five minutes - no changes made.

Nickdisk
03:20:08 Thu
Jun 16 2005
Re: since the FROST maintenance today/things missing
Ahh, thats weird, the Newest Member feature did get disabled on boards previously on Azure during their move onto the bb BbServer, but they should reappear as soon as a new member joins your boards memberlist. I'll let BbBoy know that some boards are still having a problem re-enabling that feature :smile:

Zherog
13:40:01 Fri
Jun 17 2005
Re: since the FROST maintenance today/things missing
Any news? Just for yucks and grins, we tried it once again yesterday. I created another account and posted to the board, but the "Newest Member" never appeared.

Thanks for your assistance, Nick.

Nickdisk
04:06:47 Sat
Jun 18 2005
Re: since the FROST maintenance today/things missing
Hi Zherog :smile:

No news yet, i'm afraid :smile:

Zherog
16:54:03 Sun
Jun 19 2005
Re: since the FROST maintenance today/things missing
my irregular post looking for an update. :smile:

paulgro
00:21:00 Mon
Jun 20 2005
Re: since the FROST maintenance today/things missing
Emerald server hasn't been fixed yet either. Been 3 months now...

Zherog
02:17:56 Mon
Jun 20 2005
Re: since the FROST maintenance today/things missing
3 months! :ohwell: Guess I won't be holding my breath for this one.

Chatelaine_dOr
03:00:47 Mon
Jun 20 2005
Re: since the FROST maintenance today/things missing
Same for Frost....no new member appearing despite having admitted several new members.

Zherog
11:50:28 Tue
Jun 21 2005
Re: since the FROST maintenance today/things missing
*bump*

Nick (and whoever else does support for BbBoy) - this is pretty bad. You have a bunch of paying customers who all have the same problem, some for as long as three months. You deny the problem exists by telling us that the feature will reappear when a new member joins. When that's proven wrong, you simply vanish.

My board members and I pay good money to BbBoards, and I think we have the right to expect a basic level of customer service. Yet we see none at all - on this issue and others. Very frustrating.

fbmf
19:47:08 Tue
Jun 21 2005
Re: since the FROST maintenance today/things missing
I still don't have a newest member thing, and do not make yourself look stupid by insisting it will reappear the next time someone joins. I already tried that. It don't do squat.

What gives?

Game On,
fbmf

Nickdisk
04:13:26 Wed
Jun 22 2005
Re: since the FROST maintenance today/things missing
That's what should happen, but it looks like theres a bug which is still effecting a few boards. BbBoy is really looking whats causing the bug, and as soon as finds out whats causing it, he'll fix it.

Zherog
12:18:32 Wed
Jun 22 2005
Re: since the FROST maintenance today/things missing
A few boards? No offense, Nick. But I'd wager it's all. Could you point me to a board from Emerald, Frost, or Azure where this feature works?

Nickdisk
02:29:58 Thu
Jun 23 2005
Re: since the FROST maintenance today/things missing
Sure, the features are working fine on my Futurama board which was previously on the Azure server - http://azure.bbboy.net/futurama :smile:

For the newest member & total members to reappear on your boards, you need to make sure the Use Dynamic Profiles, Use Dynamic Registration & Enable Auto-Member On Dynamic Registration features are enabled on your boards, when they're enabled, that should make the newest member & total members reappear when a new member gets added to your boards memberlist :smile:

Zherog
13:53:39 Thu
Jun 23 2005
Re: since the FROST maintenance today/things missing
I'm not an Admin on my board (only a mod), though I do have some Admin privledges granted to me. Can you tell me where to find those in the Admin Console? In other words - what button are those options hidden under?

Zherog
13:55:42 Thu
Jun 23 2005
Re: since the FROST maintenance today/things missing
Nevermind - I found them. I'm trying it now, and I'll create another dummy account to verify if it works or not. I'll let you know.

Zherog
14:09:39 Thu
Jun 23 2005
Re: since the FROST maintenance today/things missing
Well, I would try it if the damn screen didn't time out on me when I go to save the changes.

I'll try again later.

Zherog
14:40:47 Thu
Jun 23 2005
Re: since the FROST maintenance today/things missing
Alrighty... I was finally able to get those options to save, and this does indeed solve the problem.

For those looking to fix this, go to your Admin Console and click on the 'Edit Board Setttings' button. There three options will be right at the top, just under the fields for your board name and such.

Thanks for your help Nick. It would've been nice to learn about these setting options when it first happened, of course, but better late than never. :wink:

Now if we could just find a solution to those annoying, "the server is too busy for you" messages. :eek:

paulgro
00:58:49 Sun
Jun 26 2005
Re: since the FROST maintenance today/things missing
Thanks for the info. 2 boxes were unchecked, did that happen with the maintenance?

Chatelaine_dOr
01:34:37 Sun
Jun 26 2005
Re: since the FROST maintenance today/things missing
What exactly do those functions that we're supposed to check do? I read the admin tutorial, but it wasn't clear. I just want to make sure tat, by checking them, I'm not enabling something I don't want enabled.

For instance, it won't affect a must be approved for membership board, will it? Thanks!

paulgro
02:31:00 Sun
Jun 26 2005
Re: since the FROST maintenance today/things missing
What it does is when a person makes a post on your board for the first time they automatically become a member of the board. Their name should show as a new member and your membership count will go up unless you choose not to show this info...

There is a separate box you check for approval but not the boxes we're talking about...

Nickdisk
22:18:30 Sun
Jun 26 2005
Re: since the FROST maintenance today/things missing
Yep, paulgro is correct :smile: When you have Dynamic Registration enabled it allows a user to see the user sign up page inset into your board template, and the Auto-Member On Registration feature makes anyone who registered off of your board's register link a member of your board regardless of whether or not they've posted :smile: You can disable them again right after a new member registers if you dont wish to keep them enabled though :smile:

Laurel_Ng
19:42:03 Wed
Jun 29 2005
Re: since the FROST maintenance today/things missing
Quote: Zherog at 14:40:47 Thu Jun 23 2005

Alrighty... I was finally able to get those options to save, and this does indeed solve the problem.

For those looking to fix this, go to your Admin Console and click on the 'Edit Board Setttings' button. There three options will be right at the top, just under the fields for your board name and such.

Thanks for your help Nick. It would've been nice to learn about these setting options when it first happened, of course, but better late than never. :wink:

Now if we could just find a solution to those annoying, "the server is too busy for you" messages. :eek:


THANK YOU for posting this! I was able to get my board "fixed" with this!! :yourock:

Zherog
19:57:32 Wed
Jun 29 2005
Re: since the FROST maintenance today/things missing
No problem. :dazzler:

lakemich
11:17:15 Fri
Jul 1 2005
Re: since the FROST maintenance today/things missing
I still don't have new member/member total.....I just had a new member join yesterday and it made me remember this!

thanks!

Laurel_Ng
14:16:21 Fri
Jul 1 2005
Re: since the FROST maintenance today/things missing
Quote: lakemich at 11:17:15 Fri Jul 1 2005

I still don't have new member/member total.....I just had a new member join yesterday and it made me remember this!

thanks!


Did you try what Zherog posted? It worked on my board, brought back the new member and member totals :smile:

lakemich
00:16:09 Wed
Jul 13 2005
Re: since the FROST maintenance today/things missing
Yes, I tried it again several times, they were already checked. Should I be unchecking them and saving and then re-checking them and saving perhaps? I'm getting frustrated now!

Nickdisk
16:19:19 Wed
Jul 13 2005
Re: since the FROST maintenance today/things missing
Hi lakemich :smile:

Could you try what you suggested for me? :smile: If they still wont reappear, i'll let BbBoy know :smile:

Chatelaine_dOr
02:05:11 Thu
Jul 14 2005
Re: since the FROST maintenance today/things missing
They won't reappear on my board either, and I have done as suggested.

lakemich
13:45:04 Thu
Jul 14 2005
Re: since the FROST maintenance today/things missing
Quote: Nickdisk at 16:19:19 Wed Jul 13 2005

Hi lakemich :smile:

Could you try what you suggested for me? :smile: If they still wont reappear, i'll let BbBoy know :smile:




I unchecked them all, saved the changes and confirmed it. Closed the window, opened a new window.

I re-checked them all, saved the changes and confirmed it, closed the window and still nothing!

thanks for looking into it!

Nickdisk
19:03:14 Thu
Jul 14 2005
Re: since the FROST maintenance today/things missing
Ahh, thanks, i'll let BbBoy know :smile:

lakemich
09:39:03 Wed
Jul 20 2005
Re: since the FROST maintenance today/things missing
It's fixed! :thankyou:

Nickdisk
02:05:04 Thu
Jul 21 2005
Re: since the FROST maintenance today/things missing
Ahh, glad everythings working fine again! :smile:

jandrix
20:46:49 Fri
Jul 22 2005
Re: since the FROST maintenance today/things missing
I've read this entire thread and did everything suggested and mine is not working either. Please look into this for my board. Thank you.

http://bb.bbboy.net/crosstowntraffic

Nickdisk
02:49:22 Sat
Jul 23 2005
Re: since the FROST maintenance today/things missing
Ahh, i'll let BbBoy know for you :smile:

Chatelaine_dOr
20:51:34 Mon
Aug 1 2005
Re: since the FROST maintenance today/things missing
Again, mine's still not working...

Chatelaine_dOr
21:00:33 Mon
Aug 1 2005
Re: since the FROST maintenance today/things missing
Okay, I have no gotten myself the newest member, but not the total members or the birthday announcement.

Nickdisk
00:25:36 Tue
Aug 2 2005
Re: since the FROST maintenance today/things missing
I've requested approval to join your board, Chatelaine_dOr :smile:

The birthday announcements only show in your boards Community Calendar now, it's been like that for the last few years :smile:

Chatelaine_dOr
13:22:34 Tue
Aug 2 2005
Re: since the FROST maintenance today/things missing
Oh, sorry! But I'm not getting total members stilll...

Anyways, I've approved the request--thanks for checking it out!

Nickdisk
00:36:41 Wed
Aug 3 2005
Re: since the FROST maintenance today/things missing
Ahh, thanks Chatelaine_dOr :smile: Just visited your board and the Total Members feature is showing up again, are you still having a problem with it? :smile:



since the FROST maintenance today/things missing
http://bb.bbboy.net/support-viewthread?forum=1&thread=5528
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