I am making a list for BbBoy to go over, because some cases do show credit in the database and the plan doesn't stick when I fix it manually. We hope to have this resolved for all boards reporting to us that there is something wrong in their crediting. This isn't something network-wide so we are trying to track it and appreciate admins posting so we can investigate and resolve things for you.
If you have not posted in this thread yet, please do if you are having ads on your paid board. URL & Paid Plan (Fixed or Variable) and we'll try to resolve the trouble. We got a few sorted out today so we'll see if we can get the rest of your boards put on the plans they paid for.
Because of our restructuring with our pricing plans and free trial boards, we are revamping the billing and trying to see if there is any patter we can reproduce to so we can get to the root of the toruble and fic it. Thank you all for your patience as we work on this problem.