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Big_Bopper
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Help! My mod can't log out or post ( 01:38:01 SatFeb 28 2004 )

One of my mods, sweetcheeks76634, can't log in here at support, can't log off my board or Fantasy Freebies, can't get to the main page on the board, and can't post anything. Everytime she comes to the board she gets a page that says being redirected and just sends her back to that page. This all happened when she was cleaning the Pad forum on my board. She said it made her puter freeze up and after she restarted it and came back on this all happened.

Thanks for any help!

Board URL: http://emerald.bbboy.net/thesockhop

  
sweetcheeks76634
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Re: Help! My mod can't log out or post ( 02:08:59 SatFeb 28 2004 )

Hi Big Bopper,

This is BbAdmin testing the username for you. I will go to your board and see if I can post or if I get some error and I will log out while there too. It sounds like a browser caching issue, but let me go see what happens when I try to post. :smile:

  
BbAdmin
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Re: Help! My mod can't log out or post ( 02:19:56 SatFeb 28 2004 )

I was able to post as well as log out so I think somehow her browser has something going on that shouldn't be. I would look in the Tools-Internet Options menu and in there on the Temporary Internet Files area click the Settings button to see how often the browser will check for newer versions of pages. Also one thing that sounds small but makes logging in impossible if this is wrong-is the date. Ask her to check the date on her computer and if it is off that will fix the trouble for her. It definitely is something with the browser though since she could access the board and the description makes me think the date is set wrong, so make sure she looks at that and let us know if that was the trouble or not and if it wasn't then we can go from there. :smile:

  
Big_Bopper
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Re: Help! My mod can't log out or post ( 03:13:33 SatFeb 28 2004 )

Her settings were set at never update. We changed them and it seems to be working now.

Thanks for the help!:yourock:

  
BbAdmin
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Re: Help! My mod can't log out or post ( 03:21:06 SatFeb 28 2004 )

Great! Glad to help Big Bopper. I figured it was something in the browser settings and I am glad it's resolved now. If you need anything else just let us know. :wink: :thumb:

  

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