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I_Surrender_All
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No PM notification ( 14:50:39 TueMar 9 2004 )

Hi there. I am not getting PM notifications but get them when I come here.
Also I am not getting any email at all from my board as per an email I sent BBSupport. (Just a friendly reminder)
I dont get alerts, bulk email or thread notifications.:thankyou:

Board URL: http://gold.bbboy.net/christianwomenconnected

  
ISurrenderALL
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17 posts
Newbie

Mood Now: Enthusiastic

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Re: No PM notification ( 21:24:20 TueMar 9 2004 )

Ok, I created a new username close to the name I now have.
I can get e-mails with my new name @ the same email addy I used for my old name BUT now I can not log in. I log in, the log in box says logged in but it shows me as a guest on the board.
I popped over here and I am logged in.
I deleted my cookies ect....
and it still tells me I have to log in.
I know I am logged into the bb system because it shows me logged in here but it will not log me in on the board.
*sigh*
Can you help please.
Thank you

  
BbAdmin
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Re: No PM notification ( 21:40:00 TueMar 9 2004 )

Hi I_Surrender_All,

I don't think you forwarded one of the alerts from the old email addresses with the full headers. If you can do that then BbBoy can look at the tracking information so he can find the trouble for you. As for the other things, I will check into it for you and post again. :smile:

  
BbAdmin
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Re: No PM notification ( 21:46:59 TueMar 9 2004 )

It looks like this isn't a problem anymore is it? I just went to your board and saw both the names you used here on the who is online bar. Are PM notices working again? :smile:

  
ISurrenderALL
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17 posts
Newbie

Mood Now: Enthusiastic

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Re: No PM notification ( 21:47:10 TueMar 9 2004 )

I can now log in with my new username.
QUOTE:
I don't think you forwarded one of the alerts from the old email addresses with the full headers.

I do not understand what you are asking for?

  
BbAdmin
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Re: No PM notification ( 22:08:17 TueMar 9 2004 )

There will be something in your email user preferences to set the level of 'header information' that will be displayed. For an example full headers would look like this:

From pamster@4hd3u.bbboy.net Tue Mar 09 14:52:55 2004
Return-path: <pamster@4hd3u.bbboy.net>
Envelope-to: pam@cyber-soup.com
Delivery-date: Tue, 09 Mar 2004 14:52:55 -0700
Received: from pamster by 4hd3u.bbboy.net with local (Exim 4.24)
id 1B0p9j-0001rz-4C
for pam@cyber-soup.com; Tue, 09 Mar 2004 14:52:55 -0700

From: "Pam H." <pamster@cyber-soup.com>
To: pam@cyber-soup.com
Subject: testing
X-Mailer: NeoMail 1.26
X-IPAddress: 206.148.100.82
MIME-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1
Message-Id: <E1B0p9j-0001rz-4C@4hd3u.bbboy.net>
Date: Tue, 09 Mar 2004 14:52:55 -0700
Status: R Simple headers

Example to show full headers...

The part above in bold is what a full header would look like and the part in italic is the body of the message. Most people only go with no headers, or simple or something along those lines according to whatever email program you use. We need to see the full header so that we can track why it isn't getting where it should be going. :smile:

Forward a copy of an alert that did not go to the right email address and CC: it to me at my pamster@cyber-soup.com address to make sure it comes through. Sometimes the support desk emails come through blank for whatever reason so that is the only reason I ask to have it CC:'d to my personal email so that if it doesn't come through fully (usually the subject will be the only thing to come through) I can see it from the copy sent to my cyber-soup.com email address. :smile:

  
ISurrenderALL
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17 posts
Newbie

Mood Now: Enthusiastic

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Re: No PM notification ( 03:03:55 WedMar 10 2004 )

Ok I sent you information and I hope it helps.:smile: thank you Pam


  
BbAdmin
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6912 posts
BbAdministrator

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Post Mood: Optimistic

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Re: No PM notification ( 04:40:00 WedMar 10 2004 )

Thank you I_Surrender_All, I will see that BbBoy gets it and looks into this for you since things should all go to the new email address. :wink:

  

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