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ISurrenderALL
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Member can not log in ( 23:51:53 SatMar 13 2004 )

Her username is: WandaJo
She has been a member forever and she sent me this:

Okay I can't get into the forums? I keep getting I am not registered and the user name is not right and then the password isn't right? Can you HELP!

Wanda

:thankyou:

Board URL: http://gold.bbboy.net/christianwomenconnected

  
ISurrenderALL
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Re: Member can not log in ( 00:13:21 SunMar 14 2004 )

Now I am here at support and it shows WandaJo as being logged in here but she is not getting log in access to my board. :smile:
Thank you Bbboard!

  
Nickdisk
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Re: Member can not log in ( 00:49:16 SunMar 14 2004 )

Please refer to this thread for current information on the issues the network is having and this thread if you or a member have registered when a board had Dynamic Registration enabled. You can tell because the registration page would display in the board's template instead of the Best Board's one you see on here on BbSupport. If you can leave the user name made and the email used in this thread BbBoy should be able to fix it once the network problems are resolved. You do not need to leave the password and you can whisper the email and user name so that we have a list of accounts that need fixing. Thank you for your understanding and patience while we work to resolve these problems. :smile:

  
ISurrenderALL
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Re: Member can not log in ( 02:20:59 SunMar 14 2004 )

I hate to be a pain but she is not a new member, she has been a member since we first came to bbboards.
Do I still give her information in the new

  
ISurrenderALL
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Re: Member can not log in ( 02:24:00 SunMar 14 2004 )

Sorry my baby pushed a button before I was done posting. :smile:

Ok, do I report her username ect. in the "new user cannot log in" thread, even though she has been a member for a long time. I did not have dynamic registration on when she became a member. I do not have it on now.
I am patient :smile:

  
BbAdmin
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Re: Member can not log in ( 02:41:01 SunMar 14 2004 )

Did she make a password change that you know of? It might be that it never migrated over to the gold server which would fit the pattern of these problems we're having. If that is the case it should work once things are fixed. :smile:

  
ISurrenderALL
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Re: Member can not log in ( 10:19:31 SunMar 14 2004 )

Let me ask her. I do not think so. She has not been to my board to post in a month. Her computer crashed and she had to get a new one and now she can not log in at our board? She shows as a guest and I have not seen her username in the "last seen" list.
I did see her as "whos online" here in the support forum though.

  

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