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TcBrown
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Private messages ( 02:27:30 FriMar 19 2004 )

Hello

I recently switched to a new computer and since than I have been unable to receive notification of private messages. I'm not sure if this is just something happening on my computer or not. Thus far no one has complained about this in the community so I'm not sure what to think. Can you check and see if its something at your end or if my machine is misbehaving.

:thankyou:

Board URL: healnpd

  
BbAdmin
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Re: Private messages ( 03:52:21 FriMar 19 2004 )

Hi TcBrown,

If it was over the past week it was due to trouble in the network. All servers but Gold are pretty much back to normal now so you should be getting them now. :smile:

I sent a test PM to you so let me know if you got the pop up alert when you got the PM. :smile:

  
Mon
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Re: Private messages ( 11:13:16 FriMar 19 2004 )

Hi guys,

Was sooo happy to hear things are back to normal. But am I mistaken? Is it just servers but that the specific problems still need work?

I ask because I am not getting PM notifications at all now.

For the last 3-4 months I have had notifications but cannot open them after clicking 'ok'. This was BEFORE the server troubles. Now I don't get anything.

Sorry if you're still working on this but thought you should know.

thanks

Board URL: azure.bbboy.net/thecoffeeshop

  
TcBrown
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Re: Private messages ( 12:19:19 FriMar 19 2004 )

Opps. I just discovered the problem is that my machine thinks its being helpful by blocking popups automatically. Things seem to be working normal. :thankyou:

  
Pamster
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Re: Private messages ( 14:26:45 FriMar 19 2004 )

Glad things are working for you now TcBrown. :smile: As for your board Mon, you must have something, javascript or something conflicting with it because I tested it and did not get a pop up notice but on another azure board it is working perfectly. I would check into your template and see if you can find something that is conflicting because if any board on one server gets PM's and the server is updating then every board on that server should be working as well unless something is conflicting in the template that the admins have put in. Whatever you'd added a few months that began interfering with it is still behind why you're not getting notices. :smile:

  
Mon
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Re: Private messages ( 15:13:01 FriMar 19 2004 )

OK, thanks, helpful reply.

I'll look into it now, although I wouldn't recognise a conflict if it slapped me in the face. I would hate to get rid of any javascript I have. Only 1. :sad:

  
BbAdmin
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Re: Private messages ( 15:25:42 FriMar 19 2004 )

Try removing it and seeing if you get PM notices again Mon. It might be what is preventing it from showing. :smile:

  
Mon
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Re: Private messages ( 15:58:21 FriMar 19 2004 )

OK, I got rid of it (boohoo) and are getting my notices. BUT, the Inbox still won't open up when I click 'ok'.

I also only get one notice even though I haven't read the PM and have 'persistant notification' checked.

helphelphelp

Board URL: azure.bbboy.net/thecoffeeshop

  
zenobias
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Re: Private messages ( 16:43:30 FriMar 19 2004 )

One of my members is having troubles with her PMs. When she goes to access her inbox she receives a message that she doesn't have access to it, but she's getting on to our Private boards just fine.

Her user name is bettyfjord. Any hints?

  
SouthernBelle
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671 posts
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Re: Private messages ( 17:07:46 FriMar 19 2004 )

Mon and zenobias--do you (or in zenobia's case, your member) have Norton Internet security installed? If so, it may have something to do with that program blocking pop-ups.

The following instructions may help correct the problem if it's Norton-related:



  • Go to Options, and select Internet Security.
  • Go to the Web Contents tab.
  • Find bbboy.net in the list of websites on the left and highlight it.
  • Choose the User Settings tab.
  • Go to the fourth category, Pop-up ads, and uncheck the "Use default settings" box
  • Click the radio button next to Permit.
  • Click OK.


That should take care of any site at BbBoards, regardless of server.

  
Mon
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Re: Private messages ( 11:11:07 MonMar 22 2004 )

Hi again,

Well, it turns out that my members (well, the handful that have had a chance to inform me) are getting their notices now, and they are able to open them from the 'ok'.
I'm getting my notices now but cannot open the Inbox after hitting ok. The notice disappears and nothing happens.

I use Panda antivirus and have disabled it before (and again now) to try it out. But that doesn't seem to be the problem. Thanks SouthernBelle.

anyone?:help:

  

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