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Diana
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please help me with this member!!I can't log her she cant and I have adjusted se ( 17:54:02 FriMay 14 2004 )

Board Plan: Variable

I have tried even disabling my dynamic registration and all and she has signed up twice and still cannot get logged on!!!!! I hate to think how many others could'nt and just gave up without emailing me????






Board URL: http://frost.bbboy.net/whatadeal

  
Anniem
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Re: please help me with this member!!I can't log her she cant and I have adjuste ( 18:58:23 FriMay 14 2004 )

Hi Diana...

This means that the usernames you entered don't exist. Check that you're entering them correctly, and keep in mind that usernames and passwords are both case sensitive, so "username", "USERNAME", and "UsErNaMe" are all different. .

If it still doesn't work she can go here to try and register again using the same usernames.. :smile:

  
Diana
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Re: please help me with this member!!I can't log her she cant and I have adjuste ( 19:10:36 FriMay 14 2004 )

I entered them correctly and she has reregistered and still neither one of us are able to log on, her name showed up both times in the new member list and she shows up in my members list we just can't get her username logged in :smile:

  
Anniem
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Re: please help me with this member!!I can't log her she cant and I have adjuste ( 19:27:18 FriMay 14 2004 )

You can have her email BbSupport:

support@bbboy.net with the desired username and do so from the email she signed up with. This way we can set her account up manually and get a new valid password sent out to her.


  
Diana
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Re: please help me with this member!!I can't log her she cant and I have adjuste ( 19:29:08 FriMay 14 2004 )

I emailed them already with her info thanks Anniem :smile:

  
Anniem
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Re: please help me with this member!!I can't log her she cant and I have adjuste ( 19:30:45 FriMay 14 2004 )

you're welcome Diana ...

just remember the email has to originate from the address she signed up with. :smile:

  

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