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If you cannot log in please check the date and time on your computer because that will prevent you from logging in properly.


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anne123456
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Member having problems logging in ( 21:47:51 WedMar 2 2005 )

Board Plan: Fixed

I have a long term member who has been unable to log in properly for the last couple months. She is running XP and IE v6.0. She's tried everything in the help thread. When she does the cookie 'test' it says she does not accept cookies, so she changed her security settings as suggested, but it didn't help.
I have no idea what to suggest to her...
Anne

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Nickdisk
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Re: Member having problems logging in ( 02:24:15 ThuMar 3 2005 )

Hi anne123456 :smile:

What happens exactly when she trys to log in? :smile:

Also she needs to see if her time and date on her computer are correct, that will not allow her to log in correctly. :smile:

  
anne123456
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Re: Member having problems logging in ( 21:51:10 ThuMar 3 2005 )

Date/time are correct and we tried everything mentioned in the help thread.

She logs in, appears to be normal, but she is not actually logged in-posts show up as a guest and she can't access our members only restricted forum.
Anne

  
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Re: Member having problems logging in ( 03:51:25 FriMar 4 2005 )

Ahh, thanks anne123456 :smile: When she logs in, does it just say "Welcome, !" for her at the top of your board? :smile:

  

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