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Mlady_Paladin
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Pop-Ups, Ads, Banners, Etc. ( 01:16:58 MonMar 10 2008 )

Date: 2/7/2008
Description: Card Purchase 2CO.COM 877-294-0273 OH
Transaction Type: Debit
Amount: $15.00

My board still has banners, pop-ups, etc. I have to post in here every 6 months after you have debited my payment to get rid of the pop-ups, banners, etc. I think that you need to automate the trash removal.

Board URL: http://frost.bbboy.net/dreamcatchers

  
BbAdmin
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Re: Pop-Ups, Ads, Banners, Etc. ( 20:35:45 MonMar 10 2008 )

You should be all set now Mlady Paladin. I think the trash removal is automated already it just does it on itw own every few days. I will make sure that your credit is applied, but the ads are gone now because you had $13 is credit left. :smile:

  
Mlady_Paladin
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Re: Pop-Ups, Ads, Banners, Etc. ( 04:45:02 WedMar 12 2008 )

Apparently everything is not "all set". Ya'll have PMed me wanting a receipt for the debit you did of my checking account of my bank. Someone sent an email to me at the time of the debit, which was over a month ago, but I have since deleted it.

I see that I have posted here 32 times & I'd bet I've had to post here every 6 months to get this payment mess ironed out. There's something wrong with the payment system that ya'll are using & I think it needs to be fixed permanently. Nobody should have to go through this aggravation every 6 months.

  
BbAdmin
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Re: Pop-Ups, Ads, Banners, Etc. ( 17:00:09 ThuMar 13 2008 )

From what BbBoy could see it was 2checkout that didn't submit the details on the transaction originally and it didn't have a board ID number so that is why we've had this problem whenever payment is made, we can cancel the recurring payment and you could just make payments when needed if you like but we have no way of editing the details from the 2checkout transactions. It happens sometimes and it's out of our control unfortunately.

  
Monic
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Re: Pop-Ups, Ads, Banners, Etc. ( 11:18:41 ThuMay 1 2008 )

Board Plan: Variable

The thread in Bug Reports is locked and I can't find a similar thread here or there. This one seems the closest. Sorry if I'm not at the right place.

Our board reverted to free plan again. And I know that we had enough credit left since I checked last week.

Can you fix it, please. :smile:

Monic
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Board URL: http://frost.bbboy.net/scopevision

  
BbAdmin
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Re: Pop-Ups, Ads, Banners, Etc. ( 13:23:51 ThuMay 1 2008 )

Perfectly placed Monic, no worries. :smile: I have taken care of that for you so thanks for posting to let me know it reverted. :biggrin: If it happens again you can PM me as BbAdmin or post again here in this thread. :smile:

  
MommaPate
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Re: Pop-Ups, Ads, Banners, Etc. ( 14:23:00 ThuMay 1 2008 )

Same problem here too...board switched to free, I'm sure we had enough credit but I went ahead and made another recurring payment...but I still have ads!

board url: http://bb.bbboy.net/catchingbutterflies

  
Monic
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Re: Pop-Ups, Ads, Banners, Etc. ( 22:28:21 ThuMay 1 2008 )

Thank you very much. :biggrin:

Monic

  
BbAdmin
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Re: Pop-Ups, Ads, Banners, Etc. ( 11:20:24 FriMay 2 2008 )

You're welcome Monic, let us know if you need anything else. :biggrin:

  
BbAdmin
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Re: Pop-Ups, Ads, Banners, Etc. ( 11:24:15 FriMay 2 2008 )

Quote: MommaPate at 14:23:00 Thu May 1 2008

Same problem here too...board switched to free, I'm sure we had enough credit but I went ahead and made another recurring payment...but I still have ads!

board url: http://bb.bbboy.net/catchingbutterflies


I think your board was out of credit, I looked and it shows this in the database:




I hope the ads went away before I used the fix on it, I didn't check to see if it was showing as free first, because I just wanted to fix it for you ASAP. Let us know if you need anything MommaPate. :smile:

  

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