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ArkansasOasis
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YET another ERROR Edit Board Template ( 18:03:38 TueJul 11 2006 )

Board Plan: Variable

WELL YET ANOTHER PROBLEMS what is the deal guy??

first we cant back up our database and still cant had to wait on you all to send us the file


now...... i get in to edit board template on the board and guess what same error......

so i guess we have a board we cant do anything with

please fix this


Board URL: georgiawaterfowler

  
ArkansasOasis
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look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 07:58:55 WedJul 12 2006 )

Board Plan: Variable

IM GETTING JUST A LITTLE PISSED OFF AND REALLY DISAPOINTED IN THE WAY BBBoy.net had handled our PROBLEMS!!!!

I HAVE YET FOUND ANOTHER PROBLEM...

FIRST IT WAS NOT BEING ABLE TO BACK UP ON SITE OR OFF SITE!

THEN EARLYER TODAY WE FOUND OUT WE CHANGE CHANGE ANYTHING IN "EDIT BOARD TEMPLATE"
TO MAKE SOME CHANGES TO THINGS WE NEEDED!!


THEN TONIGHT WE FIND ANOTHER CAN YOU BELIVE IT ANOTHER PROBLEM!! WE CANT CHANGE ANY SETTINGS IN "EDIT BOARD SETTINGS"

ALL 3 OF THESE PROBLEMS CAUSE

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, wwwadmin@bbboy.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


--------------------------------------------------------------------------------

Apache/1.3.36 Server at bb.bbboy.net Port 80"



NOW IM GETTING JUST A LITTLE PISSED OFF
WE HAVE A BOARD
BUT WE CANT DO ANYTHING ON IT?????????

what are we paying for again??????

Board URL: georgiawaterfowler

  
BbAdmin
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 13:11:19 WedJul 12 2006 )

BbBoy found the trouble, it's the autobackup on important events. You were running into the browser timing out and giving you the error, everything should be fine now ArkansasOasis. Next time please don't shout at us. We're here to help but we don't appreciate that kind of attitude here on the support board when we do all we can to make this a fun happy place for people to gather, ok? Next time just post about whatever the trouble is calmly and only one thread is needed, we'll see it and look into things for you. It's not worth getting so upset over. :smile:

  
ArkansasOasis
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 19:35:02 WedJul 12 2006 )

so everything should be working now except backups right

  
BbAdmin
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 20:14:02 WedJul 12 2006 )

Yes, as I said that error was due to the board setting to backup on important admin events. It should all be good now. Let us know if you run into any more trouble in the meantime before the fix for the server side backups is in place. :smile:

  
Zherog
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 11:59:42 ThuJul 13 2006 )

We're encountering this problem now as we try to alter some boards settings (specifically, we're trying to check the option "Suspicious IP Block?" Is there something we can do to get around the Internal Error, or is it something you have to do on your end?

  
BbAdmin
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 15:20:43 ThuJul 13 2006 )

I think it's because of the size of the server side backup for your board, so BbBoy disabled that auto backup feature and enabled the suspicious IP block for you. Hopefully that will take care of the problem temporarily until the fix doe the server side backups is in place. :smile:

  
ArkansasOasis
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 23:05:20 ThuJul 20 2006 )

do we have a eta yet on being able to back up the site? on site or off site

  
BbAdmin
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 00:40:48 FriJul 21 2006 )

BbBoy is working on it, no ETA yet, but he did upload that backup for your board if that is what you mean about off site. It shouldn't be too much longer before the fix is in place. We just need a little time to get the problem solved properly before releasing a fix to the network. :smile:

  
ArkansasOasis
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 06:09:40 SatJul 29 2006 )

guys any word yet on when we can back up the database on site or off site?????

it has been a very long time and does not look like are working on doing anything about it

really kind of pisses me off
im sorry but it should
even a eta would be nice and something to look forward on

  
BbAdmin
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Re: look ANOTHER PROBLEM!!!! WE CANT DO ANYTHING.... ( 19:01:18 SatJul 29 2006 )

I'm sorry I don't have any ETA for you yet, but there are other things BbBoy is working on. This will be done in August but that's all I can tell you for an ETA. When there is a fix in place I'll post about it here. :smile:

  

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